Reviews

"I have been working with Lilian Khattar since 2012, on both sides of property management. First I was a tenant for two years when I lived in a unit that she managed, and in 2014 when I needed to hire for property management services for a rental property I own, I immediately knew I wanted to work with her. Lilian is reliable, straightforward, expedient, and has demonstrated on multiple occasions that she is looking out for my best interests as an owner while also being fair and considerate of tenants. She maintains relationships with reliable contractors and is able to quickly address maintenance issues, works quickly to resolve any problems that arise, and is very pleasant to work with. Entrusting one's property to someone is a significant commitment and I rest easy knowing that with Lilian I am working with someone I can depend on and who is looking out for me, my property, and my tenant."

-Ana Rossetti

"Lilian and her team did an exceptional job in managing my rental property in Chicago.  Lilian goes above and beyond to ensure that all matters associated with the tenants, the property and communication with the owner were handled professionally and expeditiously.  Great to work with Lilian and Home Watch Chicago.  I would highly recommend Home Watch Chicago for any of your property management needs."

-Roger D. Hale Jr

"Lilian has been right by side all of the way, as my real estate agent.  As a relatively new lessor, when I first rented out my property, I had no idea how to go about doing what needed “to be done”.  She explained the details, explained the processes and identified qualified tenants for my property.  Lilian is a professional and looks out for her customers’ best interest in finding the right tenant—I trust her.  How often can you say that about anyone in the real estate business?  It’s rare.  She’s patient and helps you understand the why’s!!

-Pete Mendoza

"I want to start of by saying how much I love Lilian. She was my property manager for he past 4 years. Having her as my property manager I always felt very comfortable in knowing that things would be taken care of. If my tenants needed something it was definitely taken care of right away. Which as a landlord would be a huge weight lifted of my shoulders. As a mother of a new born at that time hiring her was the best decision I made. I had peace of mind. Simply the best! 

Forever grateful."

-Cathy  

"When my condo’s value tanked during the recession, I realized I couldn’t sell it for anywhere near what I paid for it. Because I was moving in with my boyfriend, I decided to rent it. For two years, I managed it on my own and hated it. I knew there had to be a better method for managing the unit. A realtor friend recommended Lilian. After my initial meeting with her, I knew I could trust her to manage my property. For six years, she has vetted tenants, handled both benign and major issues related to the unit, and always kept me in the proverbial loop regarding matters related to my condo. More importantly, she has dealt with a difficult condo management company rules and regulations pertaining to upgrades, general maintenance issues, and contractors. All the while she has been professional, courteous, well-versed in property management issues, and timely when handling matters related to my unit. Without hesitation, I would recommend Lilian to anyone who would need a property manager. By far, hiring her is the best decision I made regarding my condo unit.

-Lisa Lukens  

"We have been using HWC for a number of years to care for our home while we were traveling. We have found them to be extremely trustworthy and reliable. They have given us the peace of mind to relax and enjoy our travels without worrying about our home. We plan to continue to use them in the future and highly recommend their services.              

-Gene and Sharon Whitehorn 

"I have been a client and friend of Ms. Khattar for over 10 years. She and her team helped renovate my townhouse in the South Loop and handled the rental and management of the property until I decided to sell. She is professional and tireless in her support and has always done what is best for me. She utilizes her many resources to give the client what is needed and has always been there, no matter the time, communicating quickly and pleasantly. She is currently managing a troubled property of mine: I have peace of mind leaving everything in her capable hands.  I can not recommend her highly enough!"

-Audrey Holland

"Home Watch Chicago was my life saver especially since I was living half way across the world and having to manage my property in Chicago from all that way!!

Lilian was amazing and was on top of every thing I needed and more. We rocked together for about 5 wonderful years. She was basically my hands and eyes!! Which isn't a surprise that we became friends in that time. Not only was she my property manager but we shared good laughs and some tears together. Although she isn't my property manager any longer, only because I am now located close to my property, she remains a good friend and support any time I need her help.  So go ahead and let her help you!! You won't regret it :) 

Cheers,

-Abby K.

"It is so much easier to enjoy time away knowing that Lillian is watching our home. Her attention to every detail and prompt reporting is reassuring, and her ability to detect even the slightest changes is astounding. Lillian answered the call and took care of a problem we had even though it was Christmas Eve! We are very happy to have Lillian in our home and part of our team."

-Anne B.

Home Watch Chicago has been providing in-home service for monitoring our house and checking on the welfare of our cats since 2017 during our frequent and often extended absences. The professionals at HWC have been very thorough making sure that the house and grounds remain in good condition and ensuring the happiness and health of our often-finicky cats. They communicate frequently to us, including daily e-mails with attachments describing services provided and narrative about the state of the house and of the cats, and frequent text messages. They have been very flexible when our travel plans have changed, providing extra days and services on short notice, and they have exhibited the highest level of professionalism, care, and TLC toward the house and the cats at all times, all at reasonable prices. The cats love them, and so do we! We recommend them across the board at the highest level; five stars on all dimensions. 

-MB, Chicago